My garage door jumped off the track. Can you fix it, or do I need a new door?

Off-track doors are usually fixable if the damage is caught early. We'll inspect the rollers, hinges, and track alignment to see what caused it—often a bent track or worn roller. If the structural damage is minimal, realignment and part replacement run much cheaper than a full door replacement. Call us out for a diagnosis; most of these jobs are back-on-track within a day.

Our attached garage is incredibly loud when the door opens. What can we do about it?

Noise usually comes from worn rollers, loose hardware, or a spring that's losing tension. We'll tighten bolts, replace noisy roller bearings, and check spring condition. Adding a belt-drive opener instead of chain-drive makes a huge difference if you're open to that upgrade. Weather stripping and insulation in the door itself also dampens sound, especially helpful in Sutherland Springs homes where garages adjoin living spaces.

How do I give you details over the phone so you can quote my job accurately?

Have your door's width and height handy—usually on the frame or in your paperwork. Tell us the door's age and material (steel, wood, aluminum), whether it's single or double-car, and what work you need: repair, spring replacement, or new installation. Let us know if there are visible issues like dents, rust, or misalignment. Photos help too. This info lets us give you a ballpark range before we roll out.

What's the difference between torsion and extension springs, and which is better?

Torsion springs wind above the door and use torque to lift it—they're more durable, safer, and last 15,000+ cycles. Extension springs run along the sides and stretch to open the door; they're cheaper upfront but wear faster and need safety cables. Torsion is the better long-term choice for most homes. We can convert an extension system to torsion if you're upgrading.

How do I know if my springs are actually broken, or is something else wrong?

A broken spring usually means the door won't open at all or drops suddenly when closing—you'll hear a loud snap or twang. If the door moves slowly, wobbles, or gets stuck partway, it might be a bent track, dirty rollers, or opener issues instead. Don't force it. We diagnose the real culprit before you pay for parts you don't need.

When should I replace weather stripping and door seals?

Check seals yearly, especially before Sutherland Springs' temperature swings. If you see light gaps, cracked rubber, or water pooling after rain, it's time to replace. Worn seals let heat and air-conditioning escape and invite pests. New stripping is affordable and pays for itself in energy savings within a season. We'll match your door style and install it cleanly.

Are there HOA or building codes I should know about before replacing my garage door?

Some Sutherland Springs neighborhoods have deed restrictions on door style, color, or material. Before ordering, check your HOA rules or county building codes—they may require matching existing architecture or using certain materials. We're familiar with local guidelines and can help you pick a compliant option that still fits your home's character. A quick call to us can save you a rejected installation.

The safety sensors on my door aren't working. Is it the sensors, or is the door misaligned?

Misalignment is the most common culprit—sensors need a clear, straight line between them. Check for dirt, spider webs, or bent brackets blocking the beam. If they're clean and aligned but still won't trigger, the sensor eyes or wiring may be faulty. We'll test the alignment, clean the lenses, and swap sensors if needed. It's usually a quick fix that keeps you safe.

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